Broker Owner – RE/MAX Penticton Realty, RE/MAX Orchard Counrty,RE/MAX Realty Solutions
Many thanks for always coming to the rescue when we have technical issues!
As an owner of multiple businesses it is imperative that we align ourselves with other service businesses that we can rely upon.
You have proven yourself professional, dependable, and solution orientated.
Thank you for all you do to keep us up and running every day!
Waypoint Advisory Group/Raymond James – Penticton
I’ve known Brent from a professional perspective for 15 or more years. At that time I was president of the local Chamber, and he was our go to for IT support. Subsequent to that, he became our IT service provider at our Raymond James Agency. Computers and internet are critically important in our industry, and Brent did an admirable job of keeping us functioning no matter the disaster. Routine maintenance matters were also dealt with effectively and promptly. We miss him immensely.
8th Generation Vineyard
Stefanie Schales – Owner
For the past 4 years we have used Petkau Infotech for all our web based solutions and have received outstanding service no matter the situation.
Everything from helping us with slow servers, our in house POS system, to handling system failures, Brent has provided proactive long term solutions. His calm and patient manner is greatly appreciated when we have been in stressful situations. He takes the time to explain what is happening and is quick to contact us whenever we are in need of his expertise. We highly recommend his services!
Rosedale Medical Associates
Laura Smith – Office Manager
Brent is extremely knowledgeable and always available within a reasonable time frame for all our tech questions. Whether it be installing our 27 computers, getting our fax machine to work or working with our software company to eliminate problems, Brent was always up to the challenge presented and we are extremely sad to see him leave our community and have yet to find someone to replace him and all the services he provided.
South Okanagan Similkameen
– Division of Family Practice
One of the best things about working with Brent is his speedy response, whether it’s a crisis situation or a simple call about a list of small issues. We have been working with Brent since 2014 and appreciate the way he works within our budget limitations and usually has one or more options to suggest. We rely on him for advice on everything from purchasing new equipment to validating our policies around bringing your own device to work. Finally, he explains in detail what he is doing and why—it’s something that I really appreciate!
CEO – Local Search Heroes
(When evaluating services) you are supposed to choose three out of the following; Great results; personable; expert; good value; on time; high integrity; and creative – that is not really fair when it comes to Brent – what about ALL those things and more ? We have never had an IT support professional that is both right brain and left brain and ‘smart as a whip’ – then Brent came along. We bless the day he appeared in our professional lives.
Brent solves problem systemically – not little surface tweaks that come back to bug you – instead thorough fixes. Brent’s a maestro.
Vertek Diversified Services (WorkZone)
I had the pleasure of working with Brent on my last contract position as Administration Manager for a company in Penticton. I held that position for just under two years. During that time, Brent was always accessible and prompt in responding to our IT needs. His calm, pleasant and professional manner made working with him easy and he was always willing to share his knowledge if he thought it might help for future problems. Brent supplied his services on a 24 hour basis often being able to work behind the scenes from his own office. I always found him to be knowledgeable and helpful and his rates fair and reasonable.
Our office was actually broken out into six offices. (120 computers) He was in charge of maintaining all the computers and the networking of the computers, printers and the two large servers in our main office. There were occasions when these servers were down either due to viruses , memory capacities or malfunctions in the switches. Brent was always able to troubleshoot in an efficient manner and get us up and running whether it was a local computer or a networked one. Whenever he was required to be away, he left a number of an associate so that we had services available should we need it.
I would just like to reiterate that it was a pleasure working with him.
Verlaine Murphy – Owner
VerTek Diversified Services Ltd. has used Petkau Information Technology to provide IT support to our business for approximately 4 years. With 6 offices, two servers, 112 computers, a WAN, a LAN and several peer-to-peer networks that all needed to be fully functional so that data and equipment could be shared our needs were comprehensive and intense. Emergency situations were no more frequent than with past suppliers, yet the routine maintenance was minimal relative to earlier contracts. Our initial concerns about using a small firm revolved around availability. These proved totally unfounded with Brent’s coverage arrangements, remote access, and willingness to do whatever it took to get the job done and resolve issues. Brent goes the extra mile. I am happy to recommend Petkau Information Technology for solid, reliable, economical IT support.
Murphy Brothers Group of Companies
Brent does work for Murphy Brothers Group of Companies that we really appreciate. Brent has worked well with each of our staff, every time communicating clearly and effectively. I personally appreciate his effectiveness and promptness to requests we have made on many projects.
Further, Brent also works on our Murphy Group Re/Max Orchard Country right here in Summerland. We really appreciate his technical and people skills as we are a moving office full of productive Realtors in very busy markets. We rely on Brent!
La Frenz Winery
Jeff and Niva Martin
We were recommended to hire Brent when we had computer issues recently.He was here the next day, fixed the problems and was extremely helpful in explaining and showing how to use programs I wasn’t familiar with. I would highly recommend his services.
Penticton Chamber of Commerce
The Penticton Chamber of Commerce has worked with Brent for years and we have been very pleased with his work. He is very knowledgeable and works to find practical solutions to everyday problems, even if that solution is not technology based.
Brent’s response times are excellent and he works diligently until the issues are resolved. We are very confident in his abilities and know that our network is well looked after.
It is rare that you can get the fast, competent and efficient service that I receive from Brent Petkau. He usually is here within 24 hours and has me up and running in no time. I have not had a challenge with my computer that he could not solve in minutes.
I would highly recommend Brent to serve your computer needs.
Summerland Chamber of Commerce
Brent has helped us out tremendously over a number of years. He has brought our network up-to-date which has allowed us to work more efficiently. I would not hesitate to recommend him to others with computer problems.