Broker Owner – RE/MAX Penticton Realty, RE/MAX Orchard Counrty,RE/MAX Realty Solutions
Many thanks for always coming to the rescue when we have technical issues!
As an owner of multiple businesses it is imperative that we align ourselves with other service businesses that we can rely upon.
You have proven yourself professional, dependable, and solution orientated.
Thank you for all you do to keep us up and running every day!
South Okanagan Similkameen – Division of Family Practice
One of the best things about working with Brent is his speedy response, whether it’s a crisis situation or a simple call about a list of small issues. We have been working with Brent since 2014 and appreciate the way he works within our budget limitations and usually has one or more options to suggest. We rely on him for advice on everything from purchasing new equipment to validating our policies around bringing your own device to work. Finally, he explains in detail what he is doing and why—it’s something that I really appreciate!
CEO – Local Search Heroes
(When evaluating services) you are supposed to choose three out of the following; Great results; personable; expert; good value; on time; high integrity; and creative – that is not really fair when it comes to Brent – what about ALL those things and more ? We have never had an IT support professional that is both right brain and left brain and ‘smart as a whip’ – then Brent came along. We bless the day he appeared in our professional lives.
Brent solves problem systemically – not little surface tweaks that come back to bug you – instead thorough fixes. Brent’s a maestro.
Vertek Diversified Services (WorkZone)
I had the pleasure of working with Brent on my last contract position as Administration Manager for a company in Penticton. I held that position for just under two years. During that time, Brent was always accessible and prompt in responding to our IT needs. His calm, pleasant and professional manner made working with him easy and he was always willing to share his knowledge if he thought it might help for future problems. Brent supplied his services on a 24 hour basis often being able to work behind the scenes from his own office. I always found him to be knowledgeable and helpful and his rates fair and reasonable.
Our office was actually broken out into six offices. (120 computers) He was in charge of maintaining all the computers and the networking of the computers, printers and the two large servers in our main office. There were occasions when these servers were down either due to viruses , memory capacities or malfunctions in the switches. Brent was always able to troubleshoot in an efficient manner and get us up and running whether it was a local computer or a networked one. Whenever he was required to be away, he left a number of an associate so that we had services available should we need it.
I would just like to reiterate that it was a pleasure working with him.
Verlaine Murphy – Owner
VerTek Diversified Services Ltd. has used Petkau Information Technology to provide IT support to our business for approximately 4 years. With 6 offices, two servers, 112 computers, a WAN, a LAN and several peer-to-peer networks that all needed to be fully functional so that data and equipment could be shared our needs were comprehensive and intense. Emergency situations were no more frequent than with past suppliers, yet the routine maintenance was minimal relative to earlier contracts. Our initial concerns about using a small firm revolved around availability. These proved totally unfounded with Brent’s coverage arrangements, remote access, and willingness to do whatever it took to get the job done and resolve issues. Brent goes the extra mile. I am happy to recommend Petkau Information Technology for solid, reliable, economical IT support.
Murphy Brothers Group of Companies
Brent does work for Murphy Brothers Group of Companies that we really appreciate. Brent has worked well with each of our staff, every time communicating clearly and effectively. I personally appreciate his effectiveness and promptness to requests we have made on many projects.
Further, Brent also works on our Murphy Group Re/Max Orchard Country right here in Summerland. We really appreciate his technical and people skills as we are a moving office full of productive Realtors in very busy markets. We rely on Brent!
La Frenz Winrey
Jeff and Niva Martin
We were recommended to hire Brent when we had computer issues recently.He was here the next day, fixed the problems and was extremely helpful in explaining and showing how to use programs I wasn’t familiar with. I would highly recommend his services.
Penticton Chamber of Commerce
The Penticton Chamber of Commerce has worked with Brent for years and we have been very pleased with his work. He is very knowledgeable and works to find practical solutions to everyday problems, even if that solution is not technology based.
Brent’s response times are excellent and he works diligently until the issues are resolved. We are very confident in his abilities and know that our network is well looked after.
It is rare that you can get the fast, competant and efficient service that I receive from Brent Petkau. He usually is here within 24 hours and has me up and running in no time. I have not had a challenge with my computer that he could not solve in minutes.
I would highly reccomend Brent to serve your computer needs.
Summerland Chamber of Commerce
Brent has helped us out tremendously over a numer of years. He has brought our network up-to-date which has allowed us to work more efficiently. I would not hesitate to recommend him to others with computer problems.
Penticton Christian School
“Brent Petkau’s knowledge and work ethic has been ably demonstrated as he has worked together with us. His setup of our school server and computer network has taken the frustration out of the ‘technical’ problems we had previously suffered through. His prompt attention and ability to work with us to achieve our goals has been a tremendous asset. We look forward to utilizing his expertise on an ongoing basis.”